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Call Center Services will help you establish an FDCPA, HIPAA, and PCI compliant nearshore Debt Collection Center in Baja California or Mexico City.

CCSI’s nearshore approach provides a world-class Satellite Center with an experienced, bilingual (English/Spanish) and performance-driven collection agent workforce.

Customer Service

Sales / Lead Generation

CCSI will establish a state-of-the-art Collection Center for you with an experienced agent workforce. We then provide administrative services such as HR/Payroll functions, training & development, compliance evaluations, IT resources, and corporate structure. Our “nearshore” approach will allow you to maintain complete operational control of your agents and processes versus an “outsourced” model.

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To provide our clients with a lower cost nearshore solution that delivers a talented workforce with top quality service and outstanding customer satisfaction.

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Call Center Services International (CCSI) strives on a daily basis to be the world’s best value based Call Center for Companies seeking a nearshore solution. Being the world’s best means providing exceptional call center value with highly skilled agents and outstanding customer satisfaction.